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Deceptive Communication

Posted by on in Product Management
Deceptive Communication
Communication is one of the primary activities of the Product Management team, yet very little is said about communication best-practices. No, I'm not trying to say that the Product Management team should become experts at producing or performing deceptive communication. We study deceptive communication to learn how to avoid producing it inadvertently. When confronted with deceptive communication, most people aren't even aware of the deception. In these cases apologies sometimes work, but for t...
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