MONTREAL, QUEBEC – March 15, 2009 - Ryma Technology Solutions Inc. released an upgrade to FeaturePlan, its popular flagship product management technology solution.
The enhanced FeaturePlan 3.2 version includes a new offering - Customer Feedback Center, which will help users open the communication channel with their customers, providing a platform for the Product Manger and the customer. The Customer Feedback Center also closes the feedback loop, presenting users and contributors with the capability to review the status of enhancements.
“The Customer Feedback Center has the potential to revolutionize the way product teams interact with their customers,” said Hakan Kilic, Director of Product Marketing at Ryma. “It eliminates the black hole of customer inputs and the frustration users experience by the lack of timely feedback.”
Additionally, two new features have been added: Reference Records will associate information with supporting records, allowing for the creation of reports containing all references for a given document. Meanwhile, the Quick Search function will permit users to run a global word search from within the main window, quickly singling out a particular record.
FeaturePlan 3.2 will also have an enhanced Contact Manager, with a redesigned contact browser and the introduction of a company record tab, which, among other benefits, offers the capability of separating contacts from users.
About Ryma Technology Solutions Inc.:
Ryma is the software solutions market leader serving the Product Management community. As the thought leaders for Integrated Product Management, we enable our customers to attain a sustainable product return on investment (ROI) by anticipating market problems, cultivating business opportunities and innovating product solutions.
We create customer value by providing personalized solutions that adapt to the way you want to do business. Our combined product management implementation methodology, implementation services, and integrated technology platform enable you to take your product management community to the level demanded by your industry. For more information visit: www.rymatech.com
